Today, we have become accustomed to communicate through technology and our basic communication skills are lacking. All too often we forget proper etiquette or how the message we are sending is conveyed based on content. Workplace communication has been affected by nonverbal and verbal miscues and a message can get lost in translation.
As a Business Communications instructor, the key points in this article are continually stressed in the classroom. Today's professionals need to understand the impact that a message can have on an audience, whether it is in written or verbal.
It is important as professionals to step back and remind ourselves what it takes to be an effective communicator. The points outlined in this article are a refresher and should always be taken into account when we make a presentation, write a letter, memo or email, or speak to our colleagues.
Let's Get Back to Basics: Communication Skills
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